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Home » Delivery

Delivery


 

RegionDelivery Cost
UK £3.50 - free over £50
Europe £12 - free over £85
USA £15 - free over £85
Rest of the World £25 - free over £150

 

UK Standard Delivery:

Delivery costs are £3.50 per delivery however, if the total value of the delivery is £50 or more, delivery is free. 

Once you have successfully placed your order online, you will receive a confirmation email from us.

If your order is received on a working day by 12 noon, our aim is to dispatch your order on the same working day however, please allow up to 3 working days to ensure your order has been dispatched.

Once dispatched, we will send you a confirmation of dispatch email, stating the method of delivery and the relevant tracking number. We will be unable to redirect orders once dispatched.

Delivery to the UK is by courier. Although the majority of deliveries are made the day after being dispatched, please allow up to 3 days for deliveries to be made. 

A signature is required on delivery of your parcel so please ensure you or a representative is present to sign for the parcel. 

If nobody is present to sign for the parcel, a card should be left for you stating the appropriate contact details of the delivery company and the relevant next steps.

All jewellery orders are delivered by courier from Thailand using our chosen couriers (Fedex, UPS or TNT). A signature will be required on delivery of your parcel. Please allow up to 5 working days for deliveries to be made. Please note that Cocorose London and ROC are not responsible for any local duties and/or taxes that may be incurred.

 

UK Guaranteed Next Day Delivery:

Guaranted Next Day Delivery costs £6.50 for 1 or more items, anywhere in the UK.

Once you have successfully placed your order online, you will receive a confirmation email from us.

If your order is received on a working day by 12 noon, we will ensure your order is prioritised and dispatched on the same working day. If your order is received after 12 noon on a working day, we will do our best to dispatch on the same day however, this is not guaranteed. If in this instance we cannot dispatch on the same working day, we will ensure your order is dispatched the next working day. 

Once dispatched, we will send you a confirmation of dispatch email, stating the method of delivery and the relevant tracking number. We will be unable to redirect orders once dispatched.

Guaranteed Next Day Delivery to the UK is by next day courier, and is guaranteed to arrive the next working day between 9am-5pm. A signature is required so please ensure you or a representative is present to sign for the parcel. If nobody is present to sign for the parcel, a card should be left for you stating the appropriate contact details of the delivery company and the relevant next steps.


Jewellery products are not available for our Next Day Delivery service.

 

International Delivery:

International delivery costs vary depending on the country we will deliver to. 

Once you have successfully placed your order online, you will receive a confirmation email from us.

If your order is received on a working day by 12 noon GMT, our aim is to dispatch your order on the same working day however, this is not guaranteed. If in this instance we cannot dispatch on the same working day, we will ensure your order is dispatched the next working day. 

Once dispatched, we will send you a confirmation of dispatch email, stating the method of delivery and the relevant tracking number. We will be unable to redirect orders once dispatched.

All overseas orders are sent by courier and take between 2-5 working days to arrive. We normally use UPS or Fedex, although we may also use DHL and TNT on some occasions.

A signature is required on delivery of your parcel so please ensure you or a representative is present to sign for the parcel. If nobody is present to sign for the parcel, a card should be left for you stating the appropriate contact details of the delivery company and the relevant next steps.

Please note Cocorose London is not responsible for any local duties and/or taxes.

All jewellery orders are delivered by courier from Thailand using our chosen couriers (Fedex, UPS or TNT). A signature will be required on delivery of your parcel. Please allow up to 5 working days for deliveries to be made. Please note that Cocorose London and ROC are not responsible for any local duties and/or taxes that may be incurred.

 

Should you have any further delivery queries, please do not hesitate to contact us.

 

 

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